Lumb Valley Recommended As Best In The Valley
Here’s an article from the Rossendale Free Press celebrating our recent award as the 5th highest rated care home in the whole of the North West region of the UK and number 1 rating in the Rossendale/Burnley/Accrington area. You can read the original article here on their website.
Care home recommended as the best in the Valley
Lumb Valley Care Home has been rated as one of the best in the North West and as the top home in Rossendale
A Valley care home has been being recognised as one of the best in North West England.
Lumb Valley Care Home was rated fifth out of 2,043 homes in the region by carehome.co.uk, making it the top recommended home in Rossendale.
Davina Ludlow, director of carehome.co.uk, congratulated staff at the home.
She said: “We felt the best people to say how good a care home really is, are the residents and their families and friends.
“Their recommendations show the warmth and excellent care that exists in so many care homes.
“Lumb Valley Care Home has proved that it provides great care and we’d like to congratulate it on being a top recommended home in the North West England.
“It’s a fantastic achievement to be recognised for being a highly recommended home from the people you care for.
“The care home will be named on carehome.co.uk as a top rated home and will receive a certificate.”
Lumb Valley care home owner, Waqar Hussain, said: “I think this reflects the hard work and true dedication of our staff who work tirelessly on behalf of all our residents and who also have very close ties with them and their families.
“We have a great community feel here at Lumb Valley and I believe the great reviews we have received are partly because of this and also because of our staffing policy.
He continued: “We absolutely refuse to use agency staff and our existing members of staff have all been with the home for a long time.
“That, plus the home’s relatively compact size, means the staff and residents know each other very well indeed.
“This creates a genuine bond of friendship and trust that is very hard to achieve in a large home or when you are using agency staff, who are essentially strangers coming in to do what can be a very intimate job.”